Crafting a vision for your constituents, your department, or your company all requires that a leader knows what is important to them. The only way to know what is needed for improvement is to have in depth, continual conversations with those who are involved in the process. ) Listening is an important skill that is used by all great leaders, the exchange of information includes “knowing their constituents, by listening to them, and by taking their advice, leaders are able to give voice to constituent’s feelings” ( Kouzes and Posner, pg. 118. Conversations with constituents can take on many forms, such as formal and impromptu meetings in the workplace, coaching conversations, and feedback surveys.
“Exemplary leaders know that if they want to gain commitment and achieve the highest standards, they must be models of the behavior they expect of others” (Kouzes and Posner, pg. 15). When your constituents know that you listen to their needs and desires they will open up and give you the information you need to make good leadership decisions.
“Exemplary leaders know that if they want to gain commitment and achieve the highest standards, they must be models of the behavior they expect of others” (Kouzes and Posner, pg. 15). When your constituents know that you listen to their needs and desires they will open up and give you the information you need to make good leadership decisions.
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